Clauses on the processing of personal data

In accordance with the requirements of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented, ‘ s required to manage safely and only for specified purposes, the personal data that you provide us with.

The purpose of data collection is to inform your users/customers/buyers about their account status on the heramedical.en we, the users/customers regarding the progress and status of your orders, the evaluation of the products and the services, activities, shopping, and promotion of products and services, sales, marketing, advertising, media, administration, development, market research, statistics, tracking and monitoring of sales and consumer behavior.

By filling out the form to create your account and|or your order acknowledging that you accept the unconditional, that your personal data are to be included in the database of the heramedical.have you the permission stated, that all such personal information may be stored, used and processed by unlimited, territorial, and/or on a temporary basis by the heramedical.en we, our affiliates, and their officers, for the conduct and/or conduct of the business of the heramedical.en to you, such as, but not limited to, the activities of commercial promotion of goods and services, sales, marketing, advertising, of media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior. You also expressly and unequivocally agree that this personal data may be transferred (assigned) by both its affiliates and other entities in the country or abroad.

Through a reading of the establishment clause, you are aware of the fact that you are guaranteed the rights provided for by the law, the right to be informed, right of access to information, the right to rectify, right of opposition, a right not to be subjected to an individual decision, the right of appeal to the court in the case of a breach of the rights guaranteed by the Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data. At the same time, you have the right to object to the processing of your personal data and to request their total or partial deletion.

On the basis of a written, dated and signed request, sent to the address: < strong>Hera Medical SRL, OP 2 / CP 94, 014730 Bucharest, Romania, you can exercise the following rights free of charge:
– once a year, to confirm that your personal data is processed or not;
– to intervene on the transmitted data;
– to oppose the processing of data for good and legitimate reasons related to their particular situation;
– to request the deletion of the data, except as provided by law.

Thus, it can notify users / customers of current offers through the monthly newsletter, and can send greetings, gift coupons or other special messages. it does not promote SPAM. Any user / customer who has explicitly provided his / her email address on the site you can opt to delete it from our database.

The information you provide to us will be used for the purpose for which you provided it, to administer, support and evaluate our services and to prevent breaches of our security, law and contractual terms.

heramedical.en we may provide your personal information to other companies who are in a relationship, but only under the terms of a confidentiality commitment from them, ensuring that this data is kept safe and secure and that the provision of personal information is done in accordance with the legislation currently in force, as follows: service providers, marketing, delivery service, payment/banking services, telemarketing services, and other companies with whom we can develop a joint programme of the competition in the market of our products and services, and insurers.

Your personal information may also be provided to the prosecutor’s office/other investigative bodies, police, courts and other competent bodies of the state, on the basis and within the limits of legal provisions and as a result of express requests made.


The Cookie is a small file, consisting of letters and numbers, that will be stored on the computer, mobile terminal or other equipment of a user from which the internet is accessed. The Cookie is installed by a request issued by a web-server to a browser (eg Internet Explorer, Chrome) and is completely “passive” (does not contain software, viruses or spyware and can not access the information on the user’s hard driver).

Cookies themselves do not require personal information to be used and in most cases do not personally identify internet users. Personal data collected through the use of cookies may only be collected to facilitate certain functionalities for the user. Such data is encrypted in a way that makes it impossible for unauthorized persons to access it.

In general, an application used to access web pages allows cookies to be saved on the terminal by default. These settings can be changed in such a way that the automatic administration of cookies is blocked by the web browser or the user is informed each time Cookies are sent to his terminal. Detailed information about the possibilities and ways of managing cookies can be found in the settings area of the application (web browser). Limiting the use of cookies may affect certain functionalities of the website.

Disabling and refusing to receive cookies may make certain sites impractical or difficult to visit and use. Also, refusing to accept cookies does not mean that you will no longer receive/see online advertising.
It is possible to set the browser so that these cookies are no longer accepted or you can set the browser to accept cookies from a particular site.

All modern browsers provide the ability to change cookie settings. These settings are usually found in your browser’s” options “or” Preferences ” menu. You can also use the browser’s “Help” option for more details.

Waiver clauses undertakes to provide accurate information on its website. reserves the right to change prices at any time and without prior notice, and to terminate at any time and without prior notice, any special promotion published on the site. The images on this site are for illustrative purposes only.

Security clauses

When purchasing products from your financial details are passed through a secure server. Online payment by bank card on our website takes place through the euplatesc processor. The following types of bank cards are accepted: Visa, Visa Electron, MasterCard, Maestro. If you have chosen payment method “payment by bank card” it is necessary to fill out a form with the information about your card in the secure page of the payment processor. Pay with credit/debit cards issued by Visa and MasterCard (Visa/Visa Electron and MasterCard/Maestro), it is efectuaeaza via the “3-D Secure”, developed by the organizations that provide online transaction for the same level of security, that what has been done at the atm or in the physical environment to the merchant. The “3-D Secure” system primarily ensures that no information related to your card is transferred or stored, at any time, on the store servers or on the servers of the payment processor, this data is directly entered into the Visa and MasterCard systems. For any questions regarding our Security Policy, please contact our customer service department by email at:

Use of products

All products purchased from this site must be used in accordance with the manufacturer’s instructions, following his precautions and recommendations. it assumes no responsibility for any damage, loss or injury resulting from the improper use of the products.